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Return Policy:

If there are any problems with your order, please contact the store manager, Marcie, immediately by phone (410-472-9253) or email (marcie@sarahveblen.com). We offer very high quality goods and check all fabric for flaws. While fabrics are generally not returnable, if your fabric is flawed or damaged, or you are shipped the wrong type or color of silk or interfacing, we will issue a full refund after we have received the returned fabric and verify the flaw/damage or mistake.

Shipping Times:

All orders are mailed through USPS, and we do our very best to ship orders quickly. After placing an order, you can expect notions, shoulder pads, interfacings and silk orders of at least 4 yards to arrive within 3-8 business days. Silk orders under 4 yards will be placed with our supplier once a week, every Monday at 10am Eastern Time, and you can expect such orders to arrive 5-8 business days later. If you need a small-yardage order expedited, please contact Marcie (marcie@sarahveblen.com) directly. If you order multiple items, all items will be shipped together. You will be sent an email when your order is shipped.

All packages are shipped via USPS. Shipments over 13 oz. are shipped Priority. Arrangements can be made for expedited shipping, having your fabric shipped on a tube, or shipping via UPS - please contact Marcie directly (marcie@sarahveblen.com).

Shipping Fees:

As we are all aware, shipping costs have risen a great deal in the last year. Shipping fees for notions are based on weight, and the total shipping cost will be calculated in your Paypal cart when you enter your zip code and click "calculate". Swatches, color cards, and rulers have shipping built into their price. You will not be charged additional shipping for these items.

For fabrics, interfacings, and shoulder pads, we have attempted to establish a fee schedule that closely reflects our actual shipping costs. One pair of shoulder pads is equivalent to a 1/2 yard of fabric.

Fabric Shipping Fees:
1/2 to 2 yards -- $7.00
2-1/2 to 4 yards -- $10.00
4-1/2 to 7 yards -- $15.00
7-1/2 to 10 yards -- $18.00
Over 10 yards -- $20.00

Interfacing Shipping Fees:
1/2 to 5 yards -- $7.00
5-1/2 to 10 yards -- $10.00
10-1/2 to 17-1/2 yards -- $15.00
18 to 25 yards -- $18.00
Over 25 yards -- $20.00

Please note that shipping for fabrics from Sarah's Collection is calculated at a different rate than what is listed above, more often than not at a lower shipping rate per yard. When you buy any 3 of the fabrics from Sarah's Collection, your total shipping will be just $7.00 - we'll refund you the difference you're charged after you check out.

International Orders:

International orders are shipped via USPS International First Class (Air Mail). Shipping times vary depending on your location. International shipping charges are NOT charged at the time you place your order. Once your order is received, the store manager will get an exact shipping cost from the post office, add a $8 handling charge, and email you an invoice for the shipping total via Paypal. This invoice will have a link to a payment page that will allow you to pay the shipping fee via credit card or Paypal.

Comments, Questions & Suggestions:

We're happy to hear from you!

If you have questions pertaining to a store order, shipping, or class registration, please contact the store manager, Marcie at marcie@sarahveblen.com.

If you have questions about class content, accommodations, or the possibility of carrying a new item in the store, please contact Sarah at sarah@sarahveblen.com.

   
     
 
Home || About Sarah || Clothing || Teaching || Resources || Store

15 Cross Falls Circle, Sparks, MD 21152 || 410.472.9253
Sarah: sarah@sarahveblen.com || Marcie (store manager): marcie@sarahveblen.com